When should AI augment the human touch

Just a Thought: When should AI augment the human touch?

I saw a video recently of an Artificial intelligence selling to a consumer over the phone. There were a couple of things that seemed off. You could tell it was an AI but it didn’t announce it and something about the conversation felt bizarre. I then came across this article from HBR https://lnkd.in/g8H6KS42 It captures the […]

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